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Widget for last added not displaying cover art

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moparbob

Posted: Thursday, August 29, 2024 11:10:05 PM

Groups: Member

Joined: 4/10/2011
Posts: 31

Rank:

(630)

Widget for last added not displaying cover art. I contacted support but no help and the app has not been updated in 4 months and the Windows program has not been updated since 2021.

Why upgrade to new version and pay for it when they don’t update the app. Such a shame used to be an awesome company with a great product.

binnerup

Posted: Friday, August 30, 2024 6:21:30 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 49,747
Location: Aarhus, Denmark

Rank:

(163496)

Hi,

Please have a little more patience - when there is an issue somewhere, it can take a bit of time for us to investigate.

Also sent to you on e-mail:

We have had a deeper investigation into this – this was related to a move to a new and upgraded server we performed last week.

To offload our discs while transferring, we offloaded cover loading to a mirror on Amazons CloudFront, and it seems that security on the widgets did not like that the address was an unknown address, so it loaded the data, but not the resulting covers.

The issue should be resolved now, but you need to either wait some hours or re-add the widget (as there are some time between it loading data.

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