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Personal Data Section not Visible on iPad

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elmesg

Posted: Thursday, September 5, 2024 6:14:46 AM

Groups: Member

Joined: 5/18/2021
Posts: 3

Rank:

(14817)

If I drill down into a title in the iPhone app, the "Personal Data" section is visible. If I do the same on the iPad app, it doesn't show up. Clicking on the cog icon in the title display shows that the Personal Data section is selected.

The iPad is on iPadOS Version 17.6.1 (iPad pro 13 inch). MyMovies 5.0 Pro version is 5.22.

The iPhone is iOS 17.6.1 (iPhone 13 Pro). MyMovies 5.0 Pro version is is 5.22.

I've tried resetting the iPad view to default with no change.

elmesg attached the following image(s):
My Movies SS.jpg

binnerup

Posted: Thursday, September 5, 2024 7:04:37 AM

Groups: Administration , Windows RT/8 Discussion Group

Joined: 2/1/2005
Posts: 49,747
Location: Aarhus, Denmark

Rank:

(163496)

This looks odd - please remove the app from the device, and re-install it from the App Store - log in and let it re-sync.

Do you then still have that issue?

Having trouble installing or upgrading to My Movies 5? Click here for troubleshooting.

Having a problem? Searching our Knowledge Base is always the first step.

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